Recently when using the new Yahoo Mail I noticed a free credit report service. I had read somewhere that every US citizen is entitled to a free credit report from the 3 bureaus each year and decided to check where my credit rating was. FreeCreditReport.com advertised a free service and offered to give me a free credit report but I didn't read the fine print properly that promptly entered me into a paid monthly subscription with credit report updates each month. After I saw the charges on my credit card I decided to call the company for a cancelation and a refund. The company refused the refund the amount. I entered a complaint with the Better Business Bureau (BBB) in the US and they promptly took up the case with the company. And I got my refund! I have heard about the BBB in the many years I lived in the US but this was my first experience with it. And it was positive.
Now I am in Bangalore and I wondered if we have a similar forum here in India to report business complaints. Ensuring the consumer is protected and fair business practices are conducted is key as the economy here expands. I noticed that there is a BBB registered in Kolkata but I'm unaware of any such facility here in India. Does anyone know? If there isn't one, how can we go forward and create such an organization?
Wednesday, August 09, 2006
Subscribe to:
Posts (Atom)